Privacy Policy

Last Updated: April 20, 2026

At Twisted Timbers Tree Care, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.twistedtimberstreecare.com or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you request a quote, contact us through our website forms, or call us for services. This information may include:

Contact Information: Name, email address, phone number, and physical service address.
Service Details: Information about your property, tree care needs, and messages you send us regarding specific jobs.
Automated Information: Like most websites, we may collect basic data about your visit through cookies or similar technologies, such as your IP address, browser type, and pages visited, to help improve our website’s functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Fulfillment: To provide estimates, schedule tree removal, trimming, or other tree care services you request.
Communication: To respond to your inquiries, send service updates, and follow up on completed work.
Improvement: To analyze how visitors use our website and improve our online presence.
Legal Compliance: To comply with applicable laws or respond to legal requests.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email service providers or hosting platforms), provided they agree to keep this information confidential.
Legal Requirements: If required by law, such as to comply with a subpoena or similar legal process.
Safety: When we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We implement reasonable security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to request access to the personal information we hold about you.
The right to request that we correct or delete your personal information.
The right to opt-out of future marketing communications (if applicable).

To exercise any of these rights, please contact us using the information provided below.

6. Cookies

Our website may use "cookies" to enhance your experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function properly if cookies are disabled.

7. Changes to This Policy

Twisted Timbers Tree Care reserves the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.